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JITCAR Volume 11 Number 1

Editorial Preface
Why Technology in the University Classroom is Necessary
Daniel A. Peak, University of North Texas, USA

Research Article One
Fueling Community-based Knowledge Management:
Matching Peer-to-Peer Technology and the Social Architecture of Knowledge

Stefan Baldi, Munich Business School, Germany
Hauke Heier, Accenture – Strategic IT Effectiveness, Germany

Research Article Two
A Failure to Learn by Software Developers:
Inhibiting the Adoption of an Agile Software Development Methodology

John McAvoy and Tom Butler
University College Cork, Ireland

Teaching Case Article
Integrating ERP Systems in a Decentralized Company: A Case Study
Gee-Woo Bock, SungKyunKwan University, Seoul, Korea
Emilia Flores, Donald Latumahina, Harry Cheng, Vu Tung Lam, Stephanie Chan and Ronald Soeharto, National University of Singapore, Singapore
Youn Jung Kang, SungKyunKwan University, Seoul, Korea

The Expert Opinion
An Interview with Capers Jones
Chief Scientist Emeritus and Founder Software Productivity Research
Software Management Consultant

Conducted and Documented by
Daniel A. Peak, University of North Texas, Texas, USA

Book Review
Financial Intelligence for IT Professionals
By Karen Berman and Joe Knight with John Case
Published in 2008 by Harvard Business Press

ISBN: 978-1-4221-1914-3; 296 pages
Reviewed by Richard G. Platt, University of West Florida

 

JITCAR Volume 11 Number 2
Special Issue on Technology Enabled Social Networks
Special Issue Editor: Salvatore Parise, Babson College, Massachusetts, USA

Editorial Preface
Social Media Networks: What Do They Mean for Knowledge Management?
Salvatore Parise, Babson College, Massachusetts, USA

Research Article One
Analyzing R&D Knowledge Flows in the Flat World
Eoin Whelan, University of Limerick, Ireland
Peter Otto, Union College, New York, USA

Research Article Two
Limits to Growth: A Theoretical Framework to Simulate Dynamics in Online Community

John McAvoy and Tom Butler
University College Cork, Ireland

Teaching Case Article
Harnessing Unstructured Knowledge:
The Business Value of Social Bookmarking at MITRE

Salvatore Parise, Patricia J. Guinan, and Bala Iyer
Babson College, Massachusetts, USA
Donna L. Cuomo and Bill Donaldson, MITRE Corporation, USA

The Expert Opinion
An Interview with Sukumar Rajagopal
Senior VP & CKO, Cognizant Technology Solutions
Conducted and Documented by
Salvatore Parise, Babson College, Massachusetts, USA

Book Review
Groundswell: Winning in a World Transformed by Social Technologies
By Charlene Li and Josh Bernoff
Published in 2008 by Harvard Business Press

ISBN: 978-1-4221-2500-7, 286 pages
Reviewed by Richard G. Platt, University of West Florida, USA

JITCAR Volume 11 Number 3

Editorial Preface
Customer Relationship Management (CRM):
An Approach for Transforming the ‘Myth’ of CRM Success into Dual-Creation of Value

Kelley O’Reilly and David Paper, Utah State University, Logan, Utah, USA

Research Article One
A Review of the Critical Success Factor Method Using Insights from an Interpretive Case Study
Vanessa A. Cooper, RMIT University, Australia

Research Article Two
Applying Systems Thinking to Knowledge Management Systems:
The Case of Pratt-Whitney Rocketdyne

Mark W.S. Chun, Pepperdine University, USA; Kiho Sohn, Pratt & Whitney Rocketdyne
Priscilla Arling, Butler University, USA; Nelson Granados, Pepperdine University, USA

Teaching Case Article
ERP Implementation in Tata Steel: Focus On Benefits and ROI
Sanjay Kumar, Management Development Institute, Gurgaon, Haryana, India
Anurag Keshan, B.E. Manipal Institute of Technology, Manipal, India

The Expert Opinion
An Interview with Cary A. King
Managing Partner, Minerva Enterprises, Inc.
Conducted and Documented by
Mahesh S. Raisinghani, Associate Professor, Texas Woman’s University, TX, USA

Book Review
Dot.Cloud: The 21st Century Business Platform
By Peter Fingar
Published in 2009 by Meghan-Kiffer Press,
ISBN: 978-0-929652-49-8; 232 pages

Reviewed by Richard G. Platt, University of West Florida, USA

JITCAR Volume 11 Number 4
Guest Editor, Luca Iandoli, University of Naples Federico II, Naples, Italy

Editorial Preface
Internet-Based Decision Support Systems:
Leveraging Mass Collaboration to Address Complex Problems

Luca Iandoli, University of Naples Federico II, Italy

Research Article One
24-Hour Knowledge Factory Paradigm and Its Role In IT Collaborations In Organizations
Satwiksai Seshasai, IBM and Massachusetts Institute of Technology, USA
Amar Gupta, Univ. of Arizona and Massachusetts Institute of Technology, USA

Research Article Two
Improvisation in Information Systems Development Practice

Karlheinz Kautz, Copenhagen Business School, Denmark

Research Article Three
Impact of Global Sourcing of Talent on Graduate IS Curricula:
A Case Study of One Approach to Redesign

James B. Pick and Hindupur Ramakrishna
University of Redlands, USA

The Expert Opinion
An Interview with Joseph Faust
Regional Director of Public Affairs, BNSF Railway
Conducted and Documented by
Mahesh S. Raisinghani, Associate Professor, Texas Woman’s University, TX, USA

Book Review
Collaboration 2.0: Technology and Best Practices For Successful Collaboration In A Web 2.0 World
By Coleman and Richard Levine
Published in 2008 by Happy About Publishing
ISBN: 978-1-60005-071-8; 320 pages

Reviewed by Luca Iandoli, University of Naples Federico II, Italy