Excel Companion Chapter 5 section 7
Response Functions in Marketing Response.xls

Open the file Response.xls.

 

SITUATION:

A company is about to launch a new product that will sell for $5.00. Research prepared by the marketing division includes data on probable customer response to a promotion campaign that will last for t days. The estimated upper level of potential customers is 80,000.

The response function r(t) gives the proportion of these potential customers that will respond to the promotion within t days and has been estimated to be r(t) = 0.50( 1 - e -0.02t). Verify that about 20% of the potential customers will respond by buying the product after 25 days and after 50 days this will increase to 32%.

The expected revenue after t days is the response function r(t) times the size of the market times the unit price. The revenue function, R(t), is the product 80,000 * 5* r(t) = 400,000* r(t). The variable cost of running the promotion is $400 per day and the fixed cost is $15,000. Total cost is C(t) = 400*t + 15,000. Profit after t days is R(t) - C(t). The marketing division's objective is to run the promotional campaign for the number of days that will maximize profit.

If we set the lower value of t to 2 and also set the t increment to 2 then we observe that the revenue, cost, and profit functions all increase during the first 100 days.

QUESTIONS:

1 Change the increment to 4 and then to 8.  
a) Describe the behavior of the response function r(t)
b) Does it continue to increase? yesno
c) Does it ever reach 100%? yesno
d) As time increases what is the upper limit of r(t)?
2 Estimate, to the nearest day, when the maximum profit will occur.
3. Use derivatives to validate your answer to #2  
4 - 6 Suppose the response, revenue, and cost functions are given as:

response r(t) = 0.50*( 1 - e -0.03t)

Revenue R(t) = 5000*2*r(t)

Cost C(t) = 155.2 + 24*t

 
4. What is the profit at t = 50?
5. Estimate when maximum profit will occur to the nearest whole day.
6. What is the maximum profit to the nearest whole dollar?

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Copyright © Joseph F. Aieta, Babson College 1997