MKT. 7510-71
MARKETING RESEARCH & ANALYSIS
Fall, 1999
| Instructor | Course Requirements |
| Contact Information | Student Responsibilities |
| Course Materials | Grading |
| Course Descriptions & Objectives | Student Feedback |
| Prerequisites | Schedule |
Instructor: Dr. Abdul Ali
Office Phone: (781) 239-5584, Fax: (781) 239-5020
Office Assistance: Ms. Marion Power, (781) 239-4697
Email: alia@babson.edu
Mail Box: Room 208, Malloy Hall
Office Hours: Wed.: 5:15 - 6:15 PM and by appointment.
Class Meetings: Malloy 101, Wednesdays, 6:30 - 9 PM.
Each student will be given an
index card in the first class meeting. Please provide the information requested
on the card: also provide your e-mail address if available. Cards should
be handed back to me by the first class meeting of the second week.
1. Required Text Book:
Marketing Research, David A. Aaker, V. Kumar, and George S. Day; John Wiley & Sons, Sixth Edition, 1998.
2. Case Reading Packet, and
3. Handouts.
Course Description and Objectives
The objective of this course is to assist the student in understanding
the theory and the methods of marketing research through class discussions
and project work. The emphasis in this course is on marketing research
as an aid to management decision-making. In my opinion, the primary issues
in marketing research are:
1) whether to conduct market research at all, and how much to pay for
a research study;
2) deciding what information is needed, developing the data collection
instrument, and collecting the data; and
3) analyzing the data and arriving at conclusions regarding marketing
actions.
The topics covered in the class can be broadly divided into three categories
as follows:
A. Research Process and Design: This section provides students an overview of research process. Here, the student will learn how to formulate a research problem, to determine a research design, to design the methods of data collection, and to develop instruments for data collection.
B. Data Analysis: This section will deal with the statistical
analysis of marketing data. Topics covered will include hypotheses testing
with means and proportions, analysis of cross-tabulation, multiple regression,
and selected methods of multivariate data analysis. The student will be
introduced to the use of the techniques, and also to the logic behind the
techniques.
C. Applications: This section provides students how the concepts,
tools, and techniques from the first two sections can be used to solve
real-world, marketing- related problems. Topics include several different
types of marketing research studies and cases that are typically conducted
in real world.
Every student must have a good command of the essential concepts covered in the Marketing Fundamental and Statistics courses. This course will be taught on the basis that students have retained the general concepts from these courses.
There are 4 course requirements:
3. Exercises: During the semester, you will be required to read the assigned texts and analyze several problems. To ensure that each of you have read the text and solved the discussion problems, I will ask you to submit solutions for two assignment problems.
A practice-problem set will be given in Week 1. The material will cover the basic statistical concepts that students have learned in their pre-requisite statistic course. The practice-problem set will give students experience in statistical analyses that will be helpful for learning in this course. The assignments will be conducted on materials covered in the practice problem set and on other topics discussed in the class. The purpose of this exercise is to illustrate methods or techniques discussed in class and to give students experience in applying concepts to very focused situation. These are individual assignments and students should not discuss or collaborate with other individual(s) in any form.
4. Class participation: The student is expected to actively participate in class discussions. Application problems for class discussion will be provided in Week 1. This problem set is meant to guide, but not limit your preparation for the class. Please note that quality and brevity of your comments matter, not quantity. Contributing in class does not mean that you have to constantly talk or bring up trivial points to participate in the class.
1. All students are expected to
abide by the Babson Academic Integrity Policy. All assignments and testing
are to be the work only of that individual without help or guidance from
any other person. Any evidence of collaboration, plagiarism, cheating,
or fabrication on assignments and exam will result in a referral to the
judicial board.
2. Students are expected to keep current on reading assignments
and be prepared to discuss the material . Students will be called on to
discuss, in a substantive manner, the material presented in the text, cases,
and handouts.
3. Class attendance is not required, however, the student is responsible
for any material presented in class and for any additional assignments
made. Lack of attendance , regardless of the reason, is no excuse
for failing to turn in an assignment.
4. No make-up examination will
be arranged unless it is required under the College Policy. Students who
have a legitimate reason for missing the exam or an assignment must present
their excuse prior to or 48 hours after the scheduled exam or assignment.
If the excuse is deemed to be reasonable one (e.g., college sponsored activity,
illness) and is justified with proper documentation, a make-up exam or
alternate arrangement may be considered on case to case basis. An unexcused
absence will result in a grade of zero for the exam or assignment.
5. In order to obtain a good class participation grade, active participation
during all case discussion classes is a must. If a student is unable
to attend a class when a case is scheduled to be discussed, he/she can
turn in a one page write-up on the case prior to the class discussion
of the same case and gets a participation grade for that class discussion.
6. Groups will be required to hand in a group participation grade. This
will evaluate each member's performance in the project. Those
individuals who make lower contribution than their peers will be penalized
with lower grades on the relevant group assignments. The procedure
to do group evaluation will be described further during the semester.
Final grades will be determined from the student's performance in the
areas just described (course requirements). A distribution will be derived
based on all students' numeric scores, which will be weighed accordingly:
|
|
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| One Final Exam |
|
| Assignments ( two @ 10%) |
|
| Group Project
Interim Report (5%) Questionnaire Design (5%) Written Report (20%) Oral Presentation (10%) |
|
| Class Participation |
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|
|
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Website
You may check my website for class documents and also submit your
assignments through internet. There are two ways you can access my course
materials. First, you can go directly to my website. Second, you can access
my class materials through "icampus." The address for the website is provided
below:
A tentative schedule is attached. Depending on circumstances and class
needs, it may be modified during the semester.
| Month
|
Date | Day | Topic | Assignment
|
|
Sept. |
1 |
Wed. |
Course Overview, Introduction Marketing Research Process
|
Read: Chs. 1 & 3 Discuss: Problem # 1 (Handout)
|
|
|
8 |
Wed. |
Research Design
Case Discussion |
Read: Text Ch. 4 Understanding User Needs (Case Packet) Case: Protein Codes (Handout) Hand-In: Group-Members’ Names
and Research Topic
|
|
15 |
Wed. |
Consumer Decision Making Process Understanding User Needs |
Case: Innovation at 3M Corp. (A) (Case Packet) Guest Speaker
|
|
|
22 |
Wed. |
Research Methods Exploratory Research, Issues, and Survey Methods
|
Read: Text Chs. 8, 9, & 10 Guest Speaker Hand-In: Assignment Problem
# 1
|
|
|
|
29 |
Wed. |
Measurement Scale, Questionnaire Design Case Discussion Computer Session Class meets at Room 154, Horn Computer Center.
|
Read: Text Chs. 11 & 12 Discuss: Problem # 2 (Handout) Case: Wendy’s International, Inc. (Handout) |
|
Oct. |
6
|
Wed. |
Data Analysis Case Discussion Computer Session Class meets at Room 154, Horn Computer Center.
|
Read: Text Ch. 16 Case: Wendy’s International, Inc. (Handout) |
| Month
|
Date | Day | Topic | Assignment
|
|
Oct. |
13 |
Wed.. |
Sampling Size
Case Discussion |
Read: Text Ch.15 Guest Speaker Case: Nestle’ Refrigerated Foods: Contadina Pasta & Pizza Hand-In: Assignment Problem # 2
|
|
|
20 |
Tues. |
Presentations: Interim Report |
Hand-In: Interim Report & Questionnaire
|
|
|
27 |
Wed. |
Hypothesis Testing Cross Tabulation,
|
Read: Text Ch. 17 & Ch.18 (pp:468-472) Discuss: Problem # 3 & 4 (Handout)
|
|
Nov. |
3 |
Tues. |
Regression Analysis Conjoint Analysis
|
Read: Text Ch. 19, Ch. 22 (pp:627-636) Discuss: Problem # 5 (Handout)
|
|
10 |
Wed. |
Factor, and Cluster Analysis
|
Read: Text Chs. 21 Discuss: Problems # 6 & 7 (Handout)
|
|
|
|
17 |
Wed. |
Final Exam Due |
Case: Custom Research, Inc. (A) (Case Packet)
|
|
Dec. |
1 |
Wed.. |
Wrap-up Evaluation
|
|
|
Dec.
|
15 |
Wed. |
Group Project Presentations
|
Hand-In: Group Project Report . |