June 30, 1997, Decided
June 30, 1997, FILED
DECISION ON MOTION: Plaintiff's motion granted.
JUDGE: Thomas F. Hogan, United States District Judge
Defendants are both corporations which sell office
products--including office supplies, business
machines, computers and furniture--through retail stores, commonly described as office supply
superstores, as well as through direct mail delivery and contract stationer operations. Staples is the
second largest office superstore chain in the United States with approximately 550 retail stores
lDocated in 28 states and the District of Columbia, primarily in the Northeast and California. In 1996
Staples' revenues from those stores were approximately $ 4 billion through all operations. Office
Depot, the largest office superstore chain, operates over 500 retail office supply superstores that are
located in 38 states and the District of Columbia, primarily in the South and Midwest. Office
Depot's 1996 sales were approximately $ 6.1 billion. OfficeMax. Inc., is the only other office
supply superstore firm in the United States.
On September 4, 1996, defendants Staples and Office Depot, and Marlin Acquisition Corp.
("Marlin"), a wholly-owned subsidiary of Staples, entered into an "Agreement and Plan of Merger"
whereby Marlin would merge with and into Office Depot, and Office Depot would become a
wholly-owned subsidiary of Staples. According to the Agreement and Plan of Merger, the
transaction would be structured as a pooling of interests, in which each share of Office Depot
common stock would be exchanged for 1.14 shares of Staples' common stock. Pursuant to the
Hart-Scott-Rodino Improvements Act of 1976, 15 U.S.C. § 18a, Staples and Office Depot filed a
Premerger Notification and Report Form with the FTC and Department of Justice on October 2,
1996. This was followed by a seven month investigation by the FTC. The FTC issued a Second
Request for Information on November 1, 1996, to both Staples and Office Depot. The Commission
further initiated a second Second Request on January 10, 1997. In addition to the hundreds of
boxes of documents produced to the FTC during this time, the FTC took depositions of 18 Staples
and Office Depot officers and employees. The FTC also undertook extensive ex parte discovery of
third-party documents and, in lieu of subpoenas, obtained at least 36 declarations from third parties.
On March 10, 1997, the Commission voted 4-1 to challenge the merger and authorized
commencement of an action under Section 13(b) of the Federal Trade Commission Act, 15 U.S.C.
§ 53(b), to seek a temporary restraining order and a preliminary injunction barring the merger.
Following this vote, the defendants and the FTC staff negotiated a consent decree that would have
authorized the merger to proceed on the condition that Staples and Office Depot sell 63 stores to
OfficeMax. However, the Commission voted 3-2 to reject the proposed consent decree on April 4,
1997. The FTC then filed this suit on April 9, 1997, seeking a temporary retraining order and
preliminary injunction against the merger pursuant to Section 13(b) of the Federal Trade
Commission Act, 15 U.S.C. § 53(b), pending the completion of an administrative proceeding
pursuant to Section 5 of the Federal Trade Commission Act, 15 U.S.C. § 45, and Sections 7 and
11 of the Clayton Act, 15 U.S.C. §§ 12, 21.
II. The Geographic Market
One of the few issue about which the parties to this case do not disagree is that metropolitan areas
are the appropriate geographic markets for analyzing the competitive effects of the proposed
merger. A geographic market is that geographic area "to which consumers can practically turn for
alternative sources of the product and in which the antitrust defendant faces competition."
Morgenstern v. Wilson, 29 F.3d 1291, 1296 (8th Cir. 1994), cert. denied, U.S. , 130 L. Ed. 2d
1068, 115 S. Ct. 1100 (1995). In its first amended complaint, the FTC identified forty-two such
metropolitan areas n5 as well as future areas which could suffer anti-competitive effects from the
proposed merger. n6 Defendants have not challenged the FTC's geographic market definition in this
proceeding. Therefore, the Court will accept the relevant geographic markets identified by the
Commission.
III. The Relevant Product Market
In contrast to the parties' agreement with respect to the relevant geographic market, the
Commission and the defendants sharply disagree with respect to the appropriate definition of the
relevant product market or line of commerce. As with many antitrust cases, the definition of the
relevant product market in this case is crucial. In fact, to a great extent, this case hinges on the
proper definition of the relevant product market.
The Commission defines the relevant product market as "the sale of consumable office supplies
through office superstores," n7 with "consumable" meaning products that consumers buy recurrently,
i.e., items which "get used up" or discarded. For example, under the Commission's definition,
"consumable office supplies" would not include capital goods such as computers, fax machines, and
other business machines, or office furniture, but does include such products as paper, pens, file
folders, post-it notes, computer disks, and toner cartridges. The defendants characterize the FTC's
product market definition as "contrived" with no basis in law or fact, and counter that the
appropriate product market within which to assess the likely competitive consequences of a
Staples-Office Depot combination is simply the overall sale of office products, of which a combined
Staples-Office Depot accounted for 5.5% of total sales in North America in 1996. In addition, the
defendants argue that the challenged combination is not likely "substantially to lessen competition"
however the product market is defined. After considering the arguments on both sides and all of the
evidence in this case and making evaluations of each witness's credibility as well as the weight that
the Court should give certain evidence and testimony, the Court finds that the appropriate relevant
product market definition in this case is, as the Commission has argued, the sale of consumable
office supplies through office supply superstores.
The general rule when determining a relevant product market is that "the outer boundaries of a
product market are determined by the reasonable interchangeability of use [by consumers] or the
cross-elasticity of demand between the product itself and substitutes for it." Brown Shoe v. United
States, 370 U.S. 294, 325, 8 L. Ed. 2d 510, 82 S. Ct. 1502 (1962); see also United States v. E.I.
Du Pont de Nemours and Co., 351 U.S. 377, 395, 100 L. Ed. 1264, 76 S. Ct. 994 (1956).
Interchangeability of use and cross-elasticity of demand look to the availability of substitute
commodities, i.e. whether there are other products offered to consumers which are similar in
character or use to the product or products in question, as well as how far buyers will go to
substitute one commodity for another. E.I. Du Pont de Nemours, 351 U.S. at 393. In other words,
the general question is "whether two products can be used for the same purpose, and if so, whether
and to what extent purchasers are willing to substitute one for the other." Hayden Pub. Co. v. Cox
Broadcasting Corp., 730 F.2d 64, 70 n. 8 (2d Cir. 1984).
Whether there are other products available to consumers which are similar in character or use to the
products in question may be termed "functional interchangeability." See e.g., E.I. Du Pont de
Nemours, 351 U.S. at 399 (recognizing "functional interchangeability" between cellophane and
other flexible wrappings); United States v. Archer-Daniels-Midland Co., 866 F.2d 242, 246 (8th
Cir. 1988) (discussing "functional interchangeability" between sugar and high fructose corn syrup),
cert. denied, 493 U.S. 809, 107 L. Ed. 2d 20, 110 S. Ct. 51 (1989). This case, of course, is an
example of perfect "functional interchangeability." The consumable office products at issue here are
identical whether they are sold by Staples or Office Depot or another seller of office supplies. A
legal pad sold by Staples or Office Depot is "functionally interchangeable" with a legal pad sold by
Wal-Mart. A post-it note sold by Staples or Office Deport is "functionally interchangeable" with a
post-it note sold by Viking or Quill. A computer disk sold by Staples-Office Deport is "functionally
interchangeable" with a computer disk sold by CompUSA. No one disputes the functional
interchangeability of consumable office supplies. However, as the government has argued, functional
interchangeability should not end the Court's analysis.
The Supreme Court did not stop after finding a high degree of functional interchangeability between
cellophane and other wrapping materials in the E. L. Du Pont de Nemours case. Instead, the Court
also found that "an element for consideration as to cross- elasticity of demand between products is
the responsiveness of the sales of one product to price changes of the other." Id. at 400. For
example, in that case, the Court explained, "if a slight decrease in the price of cellophane causes a
considerable number of customers of other flexible wrappings to switch to cellophane, it would be
an indication that a high cross-elasticity of demand exists between [cellophane and other flexible
wrappings]; [and therefore] that the products compete in the same market." Id. Following that
reasoning in this case, the Commission has argued that a slight but significant increase in
Staples-Office Depot's prices will not cause a considerable number of Staples-Office Depot's
customers to purchase consumable office supplies from other non-superstore alternatives such as
Wal-Mart, Best Buy, Quill, or Viking. On the other hand, the Commission has argued that an
increase in price by Staples would result in consumers turning to another office superstore,
especially Office Depot, if the consumers had that option. Therefore, the Commission concludes
that the sale of consumable office supplies by office supply superstores is the appropriate relevant
product market in this case, and products sold by competitors such as Wal-Mart, Best Buy, Viking,
Quill, and others should be excluded.
The Court recognizes that it is difficult to overcome the first blush or initial gut reaction of many
people to the definition of the relevant product market as the sale of consumable office supplies
through office supply superstores. The products in question are undeniably the same no matter who
sells them, and no one denies that many different types of retailers sell these products. After all, a
combined Staples-Office Depot would only have a 5.5% share of the overall market in consumable
office supplies. Therefore, it is logical to conclude that, of course, all these retailers compete, and
that if a combined Staples-Office Depot raised prices after the merger, or at least did not lower
them as much as they would have as separate companies, that consumers, with such a plethora of
options, would shop elsewhere.
The Court acknowledges that there is, in fact, a broad market encompassing the sale of consumable
office supplies by all sellers of such supplies, and that those sellers must, at some level, compete
with one another. However, the mere fact that a firm may be termed a competitor in the overall
marketplace does not necessarily require that it be included in the relevant product market for
antitrust purposes. The Supreme Court has recognized that within a broad market, "well-defined
submarkets may exist which, in themselves, constitute product markets for antitrust purposes."
Brown Shoe Co. v. United States, 370 U.S. 294, 325, 8 L. Ed. 2d 510, 82 S. Ct. 1502 (1962);
see also Rothery Storage & Van Co. v. Atlas Van Lines, Inc., 253 U.S. App. D.C. 142, 792 F.2d
210, 218 (D.C. Cir. 1986)(Bork, J.), cert. denied, 479 U.S. 1033, 93 L. Ed. 2d 834, 107 S. Ct.
880 (1987). With respect to such submarkets, the Court explained "because Section 7 of the
Clayton Act prohibits any merger which may substantially lessen competition 'in any line of
commerce,' it is necessary to examine the effects of a merger in each such economically significant
submarket to determine if there is a reasonable probability that the merger will substantially lessen
competition. If such a probability is found to exist, the merger is proscribed." Id. There is a
possibility, therefore, that the sale of consumable office supplies by office superstores may qualify as
a submarket within a larger market of retailers of office supplies in general.
The Court in Brown Shoe provided a series of factors or "practical indicia" for determining whether
a submarket exists including "industry or public recognition of the submarket as a separate economic
entity, the product's peculiar characteristics and uses, unique production facilities, distinct customers,
distinct prices, sensitivity to price changes, and specialized vendors." Id. Since the Court described
these factors as "practical indicia" rather than requirements, subsequent cases have found that
submarkets can exist even if only some of these factors are present. See, e.g., Beatrice Foods Co.
v. FTC, 540 F.2d 303 (7th Cir. 1976) (finding submarket based on industry recognition, peculiar
characteristics of the product, and differences in production methods and prices); International
Telephone and Telegraph Corp. v. General Telephone & Electronics Corp., 518 F.2d 913, 932
(9th Cir. 1975) (explaining that Brown Shoe's practical indicia were meant as "practical aids . . .
rather than with the view that their presence or absence would dispose, in talismanic fashion, of the
submarket issue").
The Commission discussed several of the Brown Shoe "practical indicia" in its case, such as industry
recognition, and the special characteristics of superstores which make them different from other
sellers of office supplies, including distinct formats, customers, and prices. Primarily, however, the
FTC focused on what it termed the "pricing evidence," which the Court finds corresponds with
Brown Shoe's "sensitivity to price changes" factor. First, the FTC presented evidence comparing
Staples' prices in geographic markets where Staples is the only office superstore, to markets where
Staples competes with Office Deport or OfficeMax, or both. Based on the FTC's calculations, in
markets where Staples faces no office superstore competition at all, something which was termed a
one firm market during the hearing, prices are 13% higher than in three firm markets where it
competes with both Office Depot and OfficeMax. The data which underly this conclusion make it
compelling evidence. Prices were compared as of January 1997, which, admittedly, only provides
data for one specific point in time. However, rather than comparing prices from only a small
sampling or "basket" of goods, the FTC used an office supply sample accounting for 90% of
Staples' sales and comprised of both price sensitive and non-price sensitive items. The FTC
presented similar evidence based on Office Depot's prices of a sample of 500 items, also as of
January 1997. Similarly, the evidence showed that Office Depot's prices are significantly higher, well
over 5% higher, n8 in Depot-only markets than they are in three firm markets.
______________________________________________________________________________________
Footnote
n8. The analytical framework set forth in the Merger Guidelines approaches the inquiry regarding
the reasonable interchangeability of use or cross-elasticity of demand by asking whether a
"hypothetical monopolist . . . would profitably impose at least a 'small but significant and
nontransitory' [price] increase." Merger Guidelines at § 1.11. The Merger Guidelines use 5% as the
usual approximation of a "small but significant and nontransatory price increase." Id. For this reason,
the Court's analysis will often refer to this 5% number.
______________________________________________________________________________________
End Footnote
Other pricing evidence presented by the FTC is less convincing on its own, due to limitations in the
underlying data. For example, relatively small samplings or "baskets" of goods may have been used
or it may not be clear how many stock keeping units ("SKUs") of supplies were included. For
example, the FTC also presented evidence comparing Staples' prices in Staples-only markets with
Staples' prices in three-firm markets for four different time periods, August 1994, January 1995,
August 1995, and May 1996. The result is startlingly similar to that found in the first two examples.
Where Staples does not compete with other office superstores, it charges prices well over 5%
higher than where it does so compete. While having the advantage of showing a trend over time, the
Court recognizes that this evidence has some problems. These particular calculations were made
based on a "basket" or sample of supplies comprised of supplies used by Staples to price check
against Office Depot. The number of SKUs in the sample was not provided to the Court, and it
appears that the components of the baskets may have changed over time. Therefore, the Court
would not give much weight to this evidence standing alone. However, since additional evidence
supports the same conclusion, the Court credits this evidence as confirmation of the general pricing
trend.
The FTC also pointed to internal Staples documents which present price comparisons between
Staples' prices and Office Depot's prices and Staples' prices and OfficeMax's prices within different
price zones. n9 The comparisons between Staples and Office Depot were made in August 1994,
January 1995, August 1995, and May 1996. Staples' prices were compared with OfficeMax's
prices in August 1994, July 1995, and January 1996. For each comparison, Staples' calculations
were based on a fairly large "basket" or sample of goods, approximately 2000 SKUs containing
both price sensitive and non-price sensitive items. Using Staples' data, but organizing it differently to
show which of those zones were one, two, or three firm markets, the FTC showed once again that
Staples charges significantly higher prices, more than 5% higher, where it has no office superstore
competition than where it competes with the two other superstores.
The FTC offered similar price comparison evidence for Office Depot, comparing Office Depot's
prices across Staples' zones. The comparisons were made in August 1994, January 1995, August
1995, and May 1996. Again, a large sample, approximately 2000 SKUs, was considered. The
results of this analysis are slightly less favorable to the FTC's position. Price differentials are
significantly smaller and there are even a few instances where Office Depot's prices appear to be
higher in one of its three firm markets than prices in its two firm markets and at least one point
where prices in one of the Depot-only zones were lower than prices in one of the three firm
markets. On average, however, this evidence shows that Office Depot's prices are highest in its one
firm markets, and lowest in its three firm markets.
This evidence all suggests that office superstore prices are affected primarily by other office
superstores and not by non-superstore competitors such as mass merchandisers like Wal- Mart,
Kmart, or Target, wholesale clubs such as BJ's, Sam's, and Price Costco, computer or electronic
stores such as Computer City and Best Buy, independent retail office supply stores, mail orders
firms like Qill and Viking, and contract stationers. Though the FTC did not present the Court with
evidence regarding the precise amount of non-superstore competition in each of Staples' and Office
Depot's one, two, and three firm markets, it is clear to the Court that these competitors, albeit in
different combinations and concentrations, are present in every one of these markets. For example,
it is a certainty that the mail order competitors compete in all of the geographic markets at issue in
this case. Office products are available through the mail in all 50 states, and have been for
approximately 30 years. Despite this mail order competition, however, Staples and Office Depot
are still able to charge higher prices in their one firm markets than they do in the two firm markets
and the three firm markets without losing a significant number of customers to the mail order firms.
The same appears to be true with respect to Wal-Mart. Bill Long, Vice President for
Merchandizing at Wal-Mart Stores, testifying through declaration; explained that price-checking by
Wal-Mart of Staples' prices in areas where both Staples and Wal-Mart exist showed that, on
average, Staples' prices were higher where there was a Staples and a Wal-Mart but no other
superstore than where there was a Staples, a Wal-Mart, and another superstore. n10
The evidence with respect to the wholesale club stores is consistent. Mike Atkinson, Vice
President, Division Merchandise Manager of BJ's Wholesale Club, testified at the hearing regarding
BJ's price checking of Staples and Office Depot in areas where BJ's competes with one or both of
those superstores. Though his sample was small--he testified that less than 10% of BJ's 80 stores
are located in the same area as a Staples and/or Office Depot--BJ's price checking found that, in
general, office supply superstore prices were lowest where there was both a Staples and an Office
Depot. In addition, Staples' own pricing information shows that warehouse clubs have very little
effect on Staples' prices. For example, Staples' maintains a "warehouse club only" price zone, which
indicates a zone where Staples exists with a warehouse club but without another office superstore.
The data presented by the Commission on Staples' pricing shows only a slight variation in prices
(1%-2%) between "warehouse club only" zones and one superstore markets without a warehouse
club. Additionally, in May 1996, two price comparison studies done by Staples, first using 2,084
SKUs including both price sensitive and non-price sensitive items and then using only 244 SKUs of
price sensitive items, showed that prices in the "club only" zones, on average, were over 10% higher
than in zones where Staples competes with Office Depot and/or OfficeMax.
There is also consistent evidence with respect to computer and/or consumer electronics stores such
as Best Buy. For example, Office Depot maintains a separate price zone, which it calls "zone 30,"
for areas with Best Buy locations but no other office supply superstores. However, the FTC
introduced evidence, based on a January 1997 market basket of "top 500 items by velocity," that
prices in Office Depot's "zone 30" price zone are almost as high as in its "non-competitive" price
zone, the zone where it does not compete with another office superstore.
There is similar evidence with respect to the defendants' behavior when faced with entry of another
"competitor." The evidence shows that the defendants change their price zones when faced with
entry of another superstore, but do not do so for other retailers. For example, Staples-changed its
price zone for Cincinnati to a lower priced zone when Office Depot and OfficeMax entered that
area. New entry by Staples and OfficeMax caused a decline in prices at Office Depot's Greensboro
stores. In July 1996, after OfficeMax entered Jackson, Michigan, Staples moved its Jackson store
to a new zone, cutting prices by 6%. There are numerous additional examples of zones being
changed and prices falling as a result of superstore entry. There is no evidence that zones change
and prices fall when another non-superstore retailer enters a geographic market.
Though individually the FTC's evidence can be criticized for looking at only brief snapshots in time
or for considering only a limited number of SKUs, taken together, however, the Court finds this
evidence a compelling showing that a small but significant increase in Staples' prices will not cause a
significant number of consumers to turn to non-superstore alternatives for purchasing their
consumable office supplies. Despite the high degree of functional interchangeability between
consumable office supplies sold by the office superstores and other retailers of office supplies, the
evidence presented by the Commission shows that even where Staples and Office Depot charge
higher prices, certain consumers do not go elsewhere for their supplies. This further demonstrates
that the sales of office supplies by non-superstore retailers are not responsive to the higher prices
charged by Staples and Office Depot in the one firm markets. This indicates a low cross-elasticity of
demand between the consumable office supplies sold by the superstores and those sold by other
sellers.
Turning back to the other Brown Shoe "practical indicia" of submarkets that the Commission
offered in this case, the Commission presented and the Court heard a great deal of testimony at the
hearing and through declarations about the uniqueness of office superstores, and the differences
between the office superstores and other sellers of office supplies such as mass merchandisers,
wholesale clubs, and mail order firms as well as the special characteristics of office superstore
customers. In addition, the Court was asked to go and view many of the different types of retail
formats. That evidence shows that office superstores are, in fact, very different in appearance,
physical size, format, the number and variety of SKU's offered, and the type of customers targeted
and served than other sellers of office supplies.
The Court has observed that office supply superstores look far different from other sellers of office
supplies. Office supply superstores are high volume, discount office supply chain stores averaging in
excess of 20,000 square feet, with over 11,000 of those square feet devoted to traditional office
supplies, and carrying over 5,000 SKUs of consumable office supplies in addition to computers,
office furniture, and other non-consumables. In contrast, stores such as Kmart devote
approximately 210 square feet to the sale of approximately 250 SKUs of consumable office
supplies. Kinko's devotes approximately 50 square feet to the sale of 150 SKUs. Target sells only
400 SKUs. Both Sam's Club and Computer City each sell approximately 200 SKUs. Even if these
SKU totals are low estimates as the defendants have argued, there is still a huge difference between
the superstores and the rest of the office supply sellers.
In addition to the differences in SKU numbers and variety, the superstores are different from many
other sellers of office supplies due to the type of customer they target and attract. The superstores'
customer base overwhelmingly consists of small businesses with fewer than 20 employees and
consumers with home offices. In contrast, mail order customers are typically mid-sized companies
with more than 20 employees. Another example is contract stationers who focus on serving
customers with more than 100 employees. While the Court accepts that some small business with
fewer than 20 employees as well as home office customers do choose other sellers of office
supplies, the superstores' customers are different from those of many of the purported competitors.
It is difficult to fully articulate and explain all of the ways in which superstores are unique. As the
plaintiff and defendant requested, the Court viewed some of the various sellers of office supplies
located in the Rockville, Maryland area, including Staples, Office Depot, CompUSA, Best Buy,
CVS, Kmart, Giant Food, and Wal-Mart. Based on the Court's observations, the Court finds that
the unique combination of size, selection, depth and breadth of inventory offered by the superstores
distinguishes them from other retailers. Other retailers devote only a fraction of their square footage
to office supplies as opposed to Staples or Office Depot. The evidence shows that the typical club,
mass merchant, or computer store offers only 210 to 2000 square feet of office supplies, compared
to over 11, 182 square feet at a typical Staples. This was evident to the Court when visiting the
various stores. Superstores are simply different in scale and appearance from the other retailers. No
one entering a Wal-Mart would mistake it for an office superstore. No one entering Staples or
Office Depot would mistakenly think he or she was in Best Buy or CompUSA. You certainly know
an office superstore when you see one. Cf. Bon-Ton Stores, Inc. v. May Department Stores, 881
F. Supp. 860, 870 (W.D. NY 1994) ("Customers know a department store when they see it.").
Another of the "practical indicia" for determining the presence of a submarket suggested by Brown
Shoe is "industry or public recognition of the submarket as a separate economic entity." See also
Rothery Storage & Van Co. v. Atlas Van Lines, 253 U.S. App. D.C. 142, 792 F.2d 210, 219
(D.C. Cir. 1986) (Bork, J.) ("The industry or public recognition of the submarket as a separate
economic unit matters because we assume that economic actors usually have accurate perceptions
of economic realities."), cert. denied, 479 U.S. 1033, 93 L. Ed. 2d 834, 107 S. Ct. 880 (1987);
FTC v. Coca-Cola Co., 641 F. Supp. 1128, 1132 (D.D.C. 1986) ("Analysis of the market is a
matter of business reality-a matter of how the market is perceived by those who strive for profit in
it."), vacated as moot, 264 U.S. App. D.C. 406, 829 F.2d 191 (D.C. Cir. 1987). The Commission
offered abundant evidence on this factor from Staples' and Office Depot's documents which shows
that both Staples and Office Depot focus primarily on competition from other superstores. The
documents reviewed by the Court show that the merging parties evaluate their "competition" as the
other office superstore firms, without reference to other retailers, mail order firms, or independent
stationers. In document after document, the parties refer to, discuss, and make business decisions
based upon the assumption that "competition" refers to other office superstores only. For example,
Staples uses the phrase "office superstore industry" in strategic planning documents. PX 15 at 3186.
Staples' 1996 Strategy Update refers to the "Big Three" and "improved relative competitive
position" since 1993 and states that Staples is "increasingly recognized as [the] industry leader." PX
15 at 3153. A document analyzing a possible acquisition of OfficeMax referenced the "benefits from
pricing in [newly] noncompetitive markets," and also the fact that there was "a potential margin lift
overall as the industry moves to 2 players." PX 33 at 8393, 8399.
When assessing key trends and making long range plans, Staples and Office Depot focus on the
plans of other superstores. In addition, when determining whether to enter a new metropolitan area,
both Staples and Office Depot evaluate the extent of office superstore competition in the market
and the number of office superstores the market can support. When selecting sites and markets for
new store openings, defendants repeatedly refer to markets without office superstores as
"non-competitive," even when the new store is adjacent to or near a warehouse club, consumer
electronics store, or a mass merchandiser such as Wal-Mart. In a monthly report entitled
"Competitor Store Opening/Closing Report" which Office Depot circulates to its Executive
Committee, Office Depot notes all competitor store closings and openings, but the only competitors
referred to for its United States stores are Staples and OfficeMax. PX 75 at 1309.
While it is clear to the Court that Staples and Office Depot do not ignore sellers such as warehouse
clubs, Best Buy, or Wal-Mart, the evidence clearly shows that Staples and Office Depot each
consider the other superstores as the primary competition. For example, Office Depot has a Best
Buy zone and Staples has a warehouse club zone. However, each still refers to its one firm markets
with no other office superstore as "non-competitive" zones or markets. In addition, it is clear from
the evidence that Staples and Office Depot price check the other office superstores much more
frequently and extensively than they price check other retailers such as BJ's or Best Buy, and that
Staples and Office Depot are more concerned with keeping their prices in parity with the other
office superstores in their geographic areas than in undercutting Best Buy or a warehouse club.
For the reasons set forth in the above analysis, the Court finds that the sale of consumable office
supplies through office supply superstores is the appropriate relevant product market for purposes
of considering the possible anti-competitive effects of the proposed merger between Staples and
Office Depot. The pricing evidence indicates a low cross-elasticity of demand between consumable
office products sold by Staples or Office Depot and those same products sold by other sellers of
office supplies. This same evidence indicates that non-superstore sellers of office supplies are not
able to effectively constrain the superstores' prices, because a significant number of superstore
customers do not turn to a non-superstore alternative when faced with higher prices in the one firm
markets. In addition, the factors or "practical indicia" of Brown Shoe support a finding of a
"submarket" under the facts of this case, and "submarkets," as Brown shoe established, may
themselves be appropriate product markets for antitrust purposes. 370 U.S. at 325. n11
IV. Probable Effect on Competition
After accepting the Commission's definition of the relevant product market, the Court next must
consider the probable effect of a merger between Staples and Office Depot in the geographic
markets previously identified One way to do this is to examine the concentration statistics and HHIs
within the geographic markets. n12 If the relevant product market is defined as the sale of
consumable office supplies through office supply superstores, the HHIs in many of the geographic
markets are at problematic levels even before the merger. Currently, the least concentrated market
is that of Grand Rapids-Muskegon-Holland, Michigan, with an HHI of 3,597, while the most
concentrated is Washington, D.C. with an HHI of 6,944. In contrast, after a merger of Staples and
Office Depot, the least concentrated area would be Kalamazoo-Battle Creek Michigan, with an
HHI of 5,003, and many areas would have HHIs of 10,000. The average increase in HHI caused
by the merger would be 2,715 points. The concentration statistics show that a merged
Staples-Office Depot would have a dominant market share in 42 geographic markets across the
country. The combined shares of Staples and Office Depot in the office superstore market would be
100% in 15 metropolitan areas. It is in these markets the post-merger HHI would be 10,000. In 27
other metropolitan areas, where the number of office superstore competitors would drop from three
to two, the post-merger market shares would range from 45% to 94% with post-merger HHIs
ranging from 5,003 to 9,049. Even the lowest of these HHIs indicates a "highly concentrated"
market.
The HHI calculations and market concentration evidence, however, are not the only indications that
a merger between Staples and Office Depot may substantially lessen competition. Much of the
evidence already discussed with respect to defining the relevant product market also indicates that
the merger would likely have an anti-competitive effect. The evidence of the defendants' own
current pricing practices, for example, shows that an office superstore chain facing no competition
from other superstores has the ability to profitably raise prices for consumable office supplies above
competitive levels. The fact that Staples and Office Depot both charge higher prices where they face
no superstore competition demonstrates that an office superstore can raise prices above competitive
levels. The evidence also shows that defendants also change their price zones when faced with entry
of another office superstore, but do not do so for other retailers. Since prices are significantly lower
in markets where Staples and Office Depot compete, eliminating this competition with one another
would free the parties to charge higher prices in those markets, especially those in which the
combined entity would be the sole office superstore. In addition, allowing the defendants to merge
would eliminate significant future competition. Absent the merger, the firms are likely, and in fact
have planned, to enter more of each other's markets, leading to a deconcentration of the market
and, therefore, increased competition between the superstores.
In addition, direct evidence shows that by eliminating Staples' most significant, and in many markets
only, rival, this merger would allow Staples to increase prices or otherwise maintain prices at an
anti-competitive level. n14 The merger would eliminate significant head-to-head competition
between the two lowest cost and lowest priced firms in the superstore market. Thus, the merger
would result in the elimination of a particularly aggressive competitor in a highly concentrated
market, a factor which is certainly an important consideration when analyzing possible
anti-competitive effects. See e.g., FTC v. Food Town Stores, Inc., 539 F.2d 1339, 1345 (4th Cir.
1976) (enjoining merger when merging firms had been "aggressive competitors in the past," by
opening stores in each other's markets and increasing sales by greater than the industry's sales
average). It is based on all of this evidence as well that the Court finds that the Commission has
shown a likelihood of success on the merits and a "reasonable probability" that the proposed
transaction will have an anti-competitive effect.
V. Entry Into the Market
"The existence and significance of barriers to entry are frequently, of course, crucial considerations
in a rebuttal analysis . . . [because] in the absence of significant barriers, a company probably cannot
maintain supra-competitive pricing for any length of time." Baker Hughes, Inc., 908 F.2d at 987.
Thus, the Court must consider whether, in this case, "entry into the . . . market would likely avert
anticompetitive effects from [Staples'] acquisition of [Office Depot]" Id. at 989. If the defendants'
evidence regarding entry showed that the Commission's market-share statistics give an incorrect
prediction of the proposed acquisition's probable effect on competition because entry into the
market would likely avert any anti-competitive effect by acting as a constraint on Staples-Office
Depot's prices, the Court would deny the FTC's motion. The Court, however, cannot make such a
finding in this case.
The defendants argued the hearing and in their briefs that the rapid growth in overall office supply
sales has encouraged and will continue to encourage expansion and entry. One reason for this,
according to Dr. Hausman's declaration, is that entry is more attractive when an industry is growing,
because new entrants can establish themselves without having to take all of their sales away from
existing competitors. In addition, the defendants' impressive retailing expert, Professor Maurice
Segall, testified at the hearing that there are "no barriers to entry in retailing," and defendants pointed
to the fact that all office superstore entrants have entered within the last 11 years.
There are problems with the defendants' evidence, however, that prevent the Court from finding in
this case that entry into the market by new competitors or expansion into the market by existing
firms would likely avert the anti-competitive effects from Staples' acquisition of Office Depot. For
example, while it is true that all office superstore entrants have entered within the last 11 years, the
recent trend for office superstores has actually been toward exiting the market rather than entering.
Over the past few years, the number of office superstore chains has dramatically dropped from
twenty-three to three.
All but Staples, Office Depot, and OfficeMax have either closed or been acquired. The failed office
superstore entrants include very large, well-known retail establishments such as Kmart,
Montgomery Ward, Ames, and Zayres. A new office superstore would need to open a large
number of stores nationally in order to achieve the purchasing and distribution economies of scale
enjoyed by the three existing firms. Sunk costs would be extremely high. Economies of scale at the
local level, such as in the costs of advertising and distribution, would also be difficult for a new
superstore entrant to achieve since the three existing firms have saturated many important local
markets. For example, according to the defendants' own saturation analyses, Staples estimates that
there is room for less than two additional superstores in the Washington, D.C. area and Office
Depot estimates that there is room for only two more superstores in Tampa, Florida.
The Commission offered Office 1 as a specific example of the difficulty of entering the office
superstore arena. Office 1 opened its first two stores in 1991. By the end of 1994, Office 1 had 17
stores, and grew to 35 stores operating in 11 Midwestern states as of October 11, 1996. As of that
date, Office 1 was the fourth largest office supply superstore chain in the United States.
Unfortunately, also as of that date, Office 1 filed for Chapter 11 bankruptcy protection. Brad
Zenner, President of Office 1, testified through declaration, that Office 1 failed because it was
severely undercapitalized in comparison with the industry leaders, Staples, Office Depot, and
OfficeMax. In addition, Mr. Zenner testified that when the three leaders ultimately expanded into the
smaller markets where Office 1 stores were located, they seriously undercut Office 1's retail prices
and profit margins. Because Office 1 lacked the capitalization of the three leaders and lacked the
economies of scale enjoyed by those competitors, Office 1 could not remain profitable.
For the reasons discussed above, the Court finds it extremely unlikely that a new office superstore
will enter the market and thereby avert the anti-competitive effects from Staples' acquisition of
Office Depot. The defendants, of course, focused their entry argument on more than just the entry
of additional superstores, pointing also to the expansion of existing companies such as U.S. Office
Products and Wal-Mart. The Court also finds it unlikely that the expansions by U.S. Office
Products and Wal-Mart would avert the anti-competitive effects which would result from the
merger.
Thomas Stemberg pioneered the office supply superstore concept in 1985. He created a deep
discount chain selling a broad array of office supplies primarily to small businesses which theretofore
were undeniably "paying through the nose" for office supplies. Staples was to be a high volume chain
operating at low gross margins, with higher volume leading to still lower costs for consumers.
Staples' pricing as well as the pricing of other office supply superstores which soon followed
Staples' lead, revolutionized the office products industry, impacting all channels of office products
retailing. By selling office products at 30 to 60% off list price, Staples and the other superstores
worked as a catalyst that forced everyone else in the industry to focus on cutting their prices. In a
relatively short period of time, the office supply superstores caused a general decrease in the price
of office products across the board. That decrease continued as the superstores have increased
their buying power, forcing manufacturers and suppliers to implement efficiencies in their own
businesses in order to compete in the sale of their products.
In light of the undeniable benefits that Staples and Office Depot have brought to consumers, it is
with regret that the Court reaches the decision that it must in this case. This decision will most likely
kill the merger. The Court feels, to some extent, that the defendants are being punished for their own
successes and for the benefits that they have brought to consumers. In effect, they have been
hoisted with their own petards. See William Shakespeare, Hamlet act 3, sc. 4. In addition, the
Court is concened with the broader ramifications of this case. The superstore or "category killer"
like office supply superstores are a fairly recent phenomenon and certainly not restricted to office
supplies. There are a host of superstores or "category killers" in the United States today, covering
such areas as pet supplies, home and garden products, bed, bath, and kitchen products, toys,
music, books, and electronics. Indeed, such "category killer" stores may be the way of retailing for
the future. It remains to be seen if this case is sui generis or is the beginning of a new wave of FTC
activism. For these reasons, the Court must emphasize that the ruling in this case is based strictly on
the facts of this particular case, and should not be construed as this Court's recognition of general
superstore relevant product markets.
Despite the Court's sympathy toward the plight of the defendants in this case, the Court finds that
the Commission has shown a "reasonable probability" that the proposed merger between Staples
and Office Depot may substantially impair competition and likewise has "raised questions going to
the merits so serious, substantial, difficult and doubtful as to make them fair ground for thorough
investigation, study, deliberation and determination by the FTC in the first instances and ultimately
by the Court of Appeals." Therefore, the Court finds that the Commission has shown a likelihood
that it will succeed in proving, after a full administrative trial on the merits, that the effect of the
proposed merger between Staples and Office Depot "may be substantially to lessen competition" in
violation of Section 7 of the Clayton Act. In addition, the Court has weighed the equities and finds
that they tip in favor of granting a preliminary injunction. A preliminary injunction is, therefore, found
to be in the public interest. The FTC's motion for a preliminary injunction shall be granted.