Formal vs Informal Structure
" A formal organizational structure is one in which the social positions
and the relationships among them have been explicitly specified and are
defined independently of the personal characteristics of the participants
occupying these positions" Scott p. 18. The process of creating and
maintaining a formal structure is formalization.
In an informal structure it's impossible
to separate the role from the person, and as participants enter and leave
the system their roles develop and change as a function of their personal
characteristics Scott p. 18