Chapter One: The Subject is Organizations


Studying organizations is important for many reasons. "They are vital mechanisms for pursuing collective goals in modern society" (Scott p. 26). They are simulaneously the source of both the problems and solutions to societies most serious problems.

Though some research was conducted in the early part of the 20th century, the field of organizational research became a recognized endeavor in the 1950's following the translation of Max Weber's treatise on bureaucracy and formal studies by people like Mayo, Simon, and March. Over time it has grown and become more interdisciplinary, with many researchers and journals devoted to the field.

Each discipline brings its own perspective and focus on organizational behavior. For example, the following groups focus on different aspects of organizations (Scott p. 13):

Political scientist -- power processes and decision making
Economist -- allocation of scare resources, efficiency, productivity
Sociologist -- status orderings, norms, behavior
Psychologist -- perception, cognition, motivation of participants

Organizational research occurs at various levels of analysis (social psychological, structural, and ecological) and focuses on various elements within organizations. Leavitt's Diamond is a useful organizational model that describes organizations as comprised of social structure, technology, goals, and participants. The organization operates within it's environment as is permeable to it.

Scott contrasts three different definitions of organizations -- rational, natural, and open. The rational system views organizations as highly formalized collectivities oriented to specific goals. The natural system views organizations as "collectivities seeking to survive". And the open system views organizations as "coalitions of interest groups highly influenced by their environments" (Scott p. 26)