Doob, A.N., Carlsmith, J. M., Freedman, J. L, Landauer, T. K., &
Tome, S., Jr., Effect of Initial Selling Price on Subsequent Sales. JPSP,
1969, 11, 345-350
While many marketers use the "introductory low price" to spur
trial with the hopes of better sales at a higher normal price later, the
opposite may be true.
According to cognitive dissonance theory, the more a person has to "work"
to attain a goal, the more they may like it. This would indicate the the
more someone intially pays for a product, the more they will like it, producing
brand loyalty for future purchases. While more people may initially buy
the product at the lower price, eventually these two demand curves will
cross some time in the future.
The price experiment was conducted at a chain of discount houses where they
do little advertising They tested it among "house brands" of
the store. They assigned twelve pairs of stores (matched on total sales)
to one of two conditions.
Experiment 1
In one store they started at $.25 for mouthwash and later raised to 0.39.
The other store introduced and maintained a 0.39 price. They found that
while the initial sales were much higher in the low price store, the curves
crossed afater three weeks and remained higher overall for the store who
introduced at the higher price.
Experiments 2-5
They replicated the experiment with more store pairs using toothpaste, aluminum
foil, lightbulbs, and cookies. The results were duplicated in all products.
The conclusion is that introducing products at lower than usual price is
harmful to future sales. It could be thre result of cognitive dissonance,
or because people associate the product with the initial low price and don't
see the value at the higher price.